HEP Horizons Privacy Policy

Our contact details:

Horizons Charity,

Hornsey School for Girls, Inderwick RD, Crouch End, N8 9JF

E-mail: hello@horizonscharity.org


HEP Horizons Charity, UK registered charity no 1198056 is committed to safeguarding your personal information. Our privacy policy explains how we hold and use personal information and your rights and options in relation to it so please take a moment to read it carefully.

How is my personal information collected:

  • Indirectly, via third parties - For example, information we receive from beneficiaries via the schools we support. Sometimes they may ask for your consent to share this personal information with us, such as where we would like to include your personal information (including photographs) in case studies to publish on our websites or offline.
  • We may also receive information from analytics providers (such as Google), contact, financial and transaction information from technical, payment and delivery services.
  • Depending on your settings and the relevant policies and terms of service, you might give us permission to access information about you from social media such as Facebook and Twitter.
  • Information: When you visit our websites, we automatically collect some technical information from your computer or mobile device such as IP address, browser type and version, time zone setting, browser plug-in types and versions and operating systems and platforms, and information about your visit to the website and your use of it.

What type of data do we collect, store and use:

We collect, store and use the following kinds of personal information:

  • Identity data such as your name, username (and other profile data such as your password, preferences, social media profiles, feedback and survey responses)
  • Photographs, video and/ or audio recordings.
  • Contact data such as your address, email and telephone numbers.
  • Financial data such as bank account and payment details, and Gift Aid information.
  • Transaction data, including details of payments and donations.
  • Technical data such as your IP address when you browse our websites.
  • Communication preferences.
  • Any other information you provide us in accordance with this Privacy Policy

Applying for a job or Volunteering Position with Horizons Charity:

We will collect data about individuals, both personal data (such as name and contact details) and also sensitive personal data (such as information in a CV). The personal data and sensitive personal data will be stored, processed, used and disclosed by us in the following ways:

  • To facilitate the recruitment process
  • To enable individuals to submit their CV
  • To answer your questions and enquiries
  • To third parties where we have retained them to provide services that we have requested including references, verification of the details that have been provided from third party source, psychometric evaluation or skill test
  • To use their information on an anonymised basis to monitor compliance with our equal opportunities policy
  • Further detail is provided in the following privacy notices:
  • Horizons employee, worker or contractor privacy notice
  • Horizons job applicant privacy notice

Profiling, data analysis and updating your contact details: As we are a charity relying on donations, we may analyse the personal information we collect to create a profile of individual’s interests and preferences and we may gather information about you from publicly available sources, for example Companies House and the media, to help us understand more about you as an individual and your ability to support Horizons Charity, including financially. In addition, from time to time, we carry out an analysis of our supporters and the donations they have made. These activities provide us with an indication of the type of support and likely donations that we may receive in the future which allows us to plan fundraising activities. We may also enhance the data we hold on individuals by receiving information about them from public sources or third parties.

Research: we may carry out research on the demographics, interests and behaviour of our users and supporters to help us gain a better understanding of them and to enable us to improve our service to users and focus conversations with supporters. This research may be carried out internally by our employees. You will always have the right to opt out of this processing.

Orders and Donations: Any orders and donations made will require personal and financial information. We will collect an individual’s personal information (such as contact details), demographic information (like age, gender), and financial information (such as account numbers).

Contact information and financial information from the order, donation forms or enquiries are used to fulfil orders or provide services. An individual’s contact information is also used to get in touch with them when necessary, for example to be able to fulfil an order. Financial information that is collected is held securely and deleted on an ongoing basis (credit card details are not stored).

We also retain personal data to supply to HMRC where we are able to claim gift aid on a donation – HMRC requires title, first initial, surname, house name or number and postcode for every donation claimed against.

We will not sell or exchange personal details with other organisations other than where we have a duty to share that information with third parties, regulatory or law enforcement agencies if we believe in good faith that we are required by law to disclose it in connection with the detection of crime, the collection of taxes or duties, in order to comply with any applicable law or order of a court of competent jurisdiction, or in connection with legal proceedings.

Access to your information

We will always try to ensure that the data we hold for you is up to date, reasonable and not excessive. You can check the information that we hold about you by e-mailing us at hello@horizonscharity.org or writing to Horizons Charity, Hornsey School for Girls, Inderwick Road, Crouch End N8 9JF

Users 17 and under

Other than for the processing programmes extra-curricular opportunities for applicants aged 16 and 17, or taking part in a challenge event or volunteering, we do not knowingly collect or solicit personal information from anyone aged 17 or under or knowingly allow such persons to provide us with their personal information without parent or guardian consent. If you are aged 17 or under, please obtain the permission of your parent or guardian before using our website. In the event that we learn that we have collected personal information from anybody aged 17 or under and do not have the consent of a parent or guardian, we will delete that information as quickly as possible. If you believe that we might have any information from or about anybody aged 17 or under without the consent of a parent or guardian, please contact our Marketing & Communications team on Maya@horizonscharity.org

Cookies and IP addresses

We measure visits to our websites in order to improve their usability. The data we collect may contain personal information (an IP address and/or cookies). We do not link IP addresses to individuals. IP addresses are used for internal research and promotion purposes and are not provided to third parties. Cookies issued by us only contain a unique number and therefore contain no personal data. We do not link cookies to individuals other than to recognise repeat visits.

(IP address definition - An IP address is a series of numbers that identify computers on the internet. IP addresses can theoretically be linked to an individual. Such linking requires additional information (particularly from the internet provider who issued the IP address or from the visitor themselves). For that reason IP addresses are considered personal data.)

(Cookie definition - A cookie is a small file that is stored on the computer of a visitor when they visit a website. If they visit the website again, the cookie shows that it is a repeat visit. Because the visitor is recognised though the cookie, cookies are considered personal data. In addition, cookies may contain personal data themselves.)

Cookies Horizons website and microsites

We employ a number of cookies across our websites in order to enhance the user experience, and ensure that we are able to provide the relevant content that our visitors expect.

To do this we use a combination of session, persistent and third party cookies.

Session cookies allow our users to link their actions during browser sessions, they expire after a session and are not stored long term. We use this type of cookie to maintain a user session on the websites, we also use session cookies to collect data on how visitors use our website, for example: what type of browser they are using, what pages are popular.

Persistent cookies are stored on a user's device in between browser sessions which allows the preferences or actions of the user across a site to be remembered. We use persistent cookies to make our website more accessible to users. These cookies help us to provide the user with the text size and colour options they require.

Third party cookies are set by a domain other than the one visited by the user. We use these cookies for our work with third party organisations, to allow us to understand the journey that our visitors take to get to our website.

If you have any further questions about cookies then please contact Communications Lead, Maya@horizonscharity.org

What happens when you link to another site?

Our websites contain links to other websites. This privacy policy applies only to our sites, so you should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information.

We do not pass on any personal information about you to any other site when you link to another non-Horizons Charity site.

Information Security

We use cloud based systems to process our data and, as such, this data may be processed outside of the EEA. We adopt the Information Commissioners approved measures where we process outside of the EEA which means that all processing conducted in a location outside of the EEA is carried out in accordance with European Data Protection regulations. If you require further information, please contact our Lead Communications, Maya@horizonscharity.org

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Consent

By providing us with your personal data, including sensitive personal data you consent to the collection and use of this information in accordance with the purposes described above and this privacy statement; and you agree to allow us to share your details with other organisations who may fulfil your extra-curricular activity query on our behalf.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page, and you will be deemed to have accepted the revised terms of this Privacy Policy these changes on your first use of the Website after the change have been implemented. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances.

What if I do not agree with this Privacy Policy?

If you do not agree to our processing of your data in the manner outlined in the Policy, please do not submit any personal data to us.

  • You can unsubscribe at any time by emailing unsubscribe@horizonscharity.org. or
  • writing to Marketing and Communications at Horizons Charity Inderwick Road, Crouch End N8 9JF

This Privacy Policy was created in April 2022

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